Showing posts with label self service. Show all posts
Showing posts with label self service. Show all posts

Tuesday, 8 February 2011

Self Service a huge success!


Students have taken to self service at Aungier Street Library like the proverbial ducks to water. Statistics for January 2011 show that, of the 5,239 items checked out during that month, 3,581 of them were through the self service machines. This works out at 67.2% of total checkouts. Average use of non-RFID self service machines in other libraries is approximately 35% so this is definitely a success story. A very well done to all involved and particulary to Fiachra Mangan as manager of the self service project and to library staff for promoting the service and teaching users how to do it for themselves!

Thursday, 4 November 2010

Self Service Prize Winners

Congratulations to the Self Service competition prize winners!
Peter Cusack, a postgraduate Diploma in Accounting student,
is the winner of the first prize - an iPod Touch. This prize was
sponsored by 3M Ireland, the manufacturer of the self service machines.

Gloria Moosherr, an Erasmus student, won the second prize
of a €100 One4All voucher.

All students who used the self service machines in Aungier St
library during the month of October were eligible to enter the
prize draw. The self service machines enable users to borrow
and return library books and DVDs without queuing at the
main Service Point.

Friday, 29 October 2010

Saturday 30th October: Closing Date for Self Service Competition

Aungier St library's self service machines have been up and running for a month now and have been well received.
Saturday 30th October is the last day for students to enter the self service draw. 3M is sponsoring an iPod Touch and the library is offering a €100 One4All voucher, so come on in and use the machines to be in with a chance to win!

Monday, 4 October 2010

Try Self Service and be in with a Chance to win an iPod Touch

Aungier St. library's self service goes live today!
The library has installed two self service machines which will enable users to borrow and return library books and DVDs without queuing at the main Service Point. These machines use the latest technology available and DIT is the first to install them in Ireland. They also fully integrate with the new smart ID cards introduced by Information Services for students this September. The combination of Self Service and smart ID card is another first in Ireland for DIT.
The new system uses a touch screen with clear prompts to help users to borrow and return books themselves. Library staff are on hand to help users with the new system, and every user gets a lollipop! The system should speed up waiting time for our users and give staff at the Service Point more time to help students and academic staff with research, ordering books, InterLibrary loans, and answering queries.
There are prizes for students who use the self service machines before 31st October - 3M is sponsoring an iPod Touch and the library is offering a €100 One4All voucher. So, come in and give the machines a go and be in with a chance to win!

Monday, 27 September 2010

Self Service - Coming to a Library Near You!


Aungier St library's self service will be launched on Monday, 4th October.

The library has installed two self service machines which will enable users to borrow and return library books and DVDs without queuing at the main Service Point. These machines use the latest technology available and DIT is the first to install them in Ireland. They also fully integrate with the new smart ID cards introduced by Information Services for students this September. The combination of Self Service and smart ID card is another first in Ireland for DIT.
The new system uses a touch screen menu with clear prompts to help users to borrow and return books themselves. Library staff will be on hand to help users with the new system. The system should speed up waiting time for our users and give staff at the Service Point more time to help students and academic staff with research, ordering books, InterLibrary loans, and answering queries.

There'll be prizes for students who are early users of the self service machines - 3M is sponsoring an iPod Touch and the library is offering a €100 One4All voucher - so come in next week and give them a go to be in with a chance to win!