Wednesday 25 May 2011

Topping up your account and printing at Aungier Street

The Print/Copy Service at all DIT Libraries is provided by Ricoh Ireland Ltd. They also provide printing facilities throughout each campus building. Please see below details on how to top up your account and print outside of the library as well as contact support details.

1.Topping up your account. As well as using the top up kiosks in the library, it is also possible to top up your print account online using debit or credit card by logging onto www.ricoh-epay.ie and following on-screen instructions. The minimum top up amount is now reduced to €5 and is available to use 24/7.
Alternatively you can top up by phone at 1518 444 382 to the value of €3 - (It is probably better to use this method only in emergency cases as costs from mobiles can be expensive and vary depending on service provider). From a landline the service costs the same as a local call.

2. Follow-me Printing With the 'follow-me printing'service in place throughout DIT, you have 2 hours from the time you send your print job to release it at any printer throughout the college.
For colour jobs, there is an additional colour printer located in the School of Business on the 4th floor.

3. Customer Support As part of the managed print service provided to DIT, Ricoh has a dedicated Customer Support person on site who can help you with any queries you have regarding the print service. He can be contacted by email on ditsupport@ricoh.ie or on mobile 086-2832008.