Saturday, 10 March 2018

Issue with access to Emerald journal articles and publications via Summon, ejournals and the Library Catalogue

Due to changes to Emerald's security requirements the database is no longer compatible with our Library Management System (LMS). This means you can't currently gain access to Emerald publications via Summon, the ejournals portal or our Library catalogue.

The following error message appears:

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /loi/jbim.
Reason: Error reading from remote server

Our systems librarian is currently working to resolve the issue. In the meantime if you wish to access an Emerald publication you must do so by searching directly in the Emerald database.

The steps below outline how to gain full text access to a subscribed Emerald journal via Summon:

1. If you get a proxy error check the source or publisher of the article by clicking on the Preview tab in Summon. (click on image to enlarge)















If it indicates Emerald as the source or publisher then you need to follow the steps below:

To access a particular journal article:

Access Emerald Premier directly and type in the name of the article in the search box (Click on images to enlarge):





To access a journal title:

Access Emerald Premier directly via the Databases A-Z page as illustrated above and search for the journal title:


























If you require assistance accessing a journal or journal article contact the Library directly at ast.library@dit.ie

Apologies for any inconvenience.